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Privacy Policy – Albert Luxury Limo

Albert Luxury Limo values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services.

1. Information We Collect

  • Personal Information: When you book a service with Albert Luxury Limo, we may collect personal details such as your name, email address, phone number, payment information, and any other information necessary to complete your reservation.

  • Booking Information: This includes details such as pick-up and drop-off locations, the time and date of your service, special requests, and any preferences you provide.

  • Website Usage Information: We collect data on how you interact with our website, including your IP address, browser type, and browsing history, to improve our site’s performance and user experience.

2. How We Use Your Information

  • Service Delivery: Your personal and booking information is used to process reservations, provide transportation services, and communicate with you regarding your booking.

  • Payment Processing: We use your payment details to process transactions related to our services. All transactions are securely processed using trusted third-party payment gateways.

  • Customer Support: Information you provide is used to address inquiries, provide customer support, and manage your bookings efficiently.

  • Marketing: With your consent, we may send you promotional emails, offers, or updates about our services. You may opt-out of these communications at any time.

  • Website Improvement: Data on your interactions with our website helps us improve our service delivery, monitor website traffic, and enhance user experience.

3. How We Protect Your Information

  • Data Security: We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted access to personal data.

  • Third-Party Access: We do not share your personal information with third parties unless it is necessary to provide our services (such as payment processors or partners) or required by law.

4. Cookies

  • Use of Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us track your preferences and improve site functionality.

  • Cookie Preferences: You can choose to disable cookies through your browser settings, but doing so may limit some features of our website.

5. Third-Party Links

  • Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

6. Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements.

7. Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You may request corrections to any inaccuracies in your personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal limitations.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

8. Children’s Privacy

  • Albert Luxury Limo does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us so we can remove it.

9. Changes to the Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and your continued use of our services constitutes your acceptance of these changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

By using Albert Luxury Limo’s services, you agree to this Privacy Policy and the handling of your information as described.